Leveringspolitik

1. ORDER PROCESSING TIME
All orders are processed and shipped within 1-3 business days.
Once your order is shipped and received by the carrier, we'll send you a tracking code so you can follow your package and see the remaining delivery time.
Please allow 24-48 hours for tracking information to update.

2. SHIPPING ADDRESS ACCURACY
It's the customer's responsibility to provide the correct shipping address at checkout. In the event of a misdirected package due to an incorrect address provided by the customer, responsibility rests with the purchaser, and Montierre Studio cannot be held accountable.

3. SHIPPING METHODS, COSTS, AND DELIVERY TIMES
Shipping costs are calculated at checkout based on weight, dimensions, and destination.
Estimated delivery times by region:

Country or Region    Standard (estimated)
USA                  7-12 business days
Canada               8-14 business days
Europe               12-14 business days
Australia            12-14 business days

For other international destinations, we aim to deliver within 7-31 business days from the date of purchase.
Delivery times may occasionally be extended due to customs delays, technical issues, or disruptions in the carrier's logistics network.

4. SHIPPING RESTRICTIONS
While we strive for a seamless delivery process, some situations fall outside our control. If a package goes unclaimed or is lost due to theft after a confirmed delivery attempt, we're unable to cover associated costs or accept responsibility.

5. PACKAGES DAMAGED, LOST, OR MISSING IN TRANSIT
If you believe your package is lost or missing in transit, please contact us at support@montierrestudio.com and we'll work with the carrier to locate it. If your item arrived damaged, see our Refund Policy for how to submit a claim.
Delays caused by customs or events within the destination country's postal system are outside our control, and we can't be held liable for resulting variations in delivery time.

6. RETURNS AND REFUNDS
For information on returns, refunds, and damaged or defective items, please see our Refund Policy.